Refund/exchange policy

Return & Exchange

iLash Supplies is happy to provide our customers with a return/exchange option. To be eligible for a return/exchange, the items must be purchased within 30 days, remain unopened, unused, and in a resalable condition. Please note that you are responsible for covering any postage and shipping costs associated with refunds or exchanges under this clause.

To initiate a return/exchange and receive proper authorization and guidance, we kindly ask that you first contact our dedicated customer service team at ilashsuppliessydney@gmail.com.

Your satisfaction is of utmost importance to us, and we are fully committed to assisting you throughout the process.